Returns & EXCHANGEs

Standard Return Policy

100% satisfaction guaranteed. We stand behind everything that we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll exchange it or refund your purchase.

• Items must be returned within 30 days from the time of purchase for in-store sales, or time of delivery for online sales

• Items must be in their original packaging

• Items must be in new condition, undamaged, without altering

• Items must be packaged appropriately for shipment in a manor representative of how it was originally delivered to you

RESTOCKING FEE

• 20% restocking fees may be applied on any order at the discretion of Nomad Cycles. 

• Restocking fees may be deducted from the funds returned to your original payment method.  

• Nomad Cycles does not charge restocking fees for items ordered direct from our suppliers that are returned/exchanged or for products purchased from our stores with the exception of the following:

• Items shipped back in inappropriate packaging

• Special ordered bikes

• Items that are returned that do not adhere to our return policy

Processing Fees

• Online orders that are canceled are subject to a 3% processing fee at the discretion of Nomad Cycles. 

Return Labels

• Orders over $150 that do not qualify for free returns will be charged $10 for a return label at your request

• Orders from the USA are excluded from free returns